Terms of Use & Cancellation Policy

Terms of Use & Cancellation Policy

Express Star Hotel  Privacy

Star Hotels Group understands that making purchases online involves your trust and that you wish to remain in control of your personal information. Retaining your trust is a responsibility that Star Hotels Group takes very seriously. 


By disclosing your Personal Information to Star Hotels Group using this Website or over the telephone, you consent to the collection, storage and processing of your Personal Information by Star Hotels Group as stated in this Privacy Policy. Any changes to the Star Hotels Group Privacy Policy will be made to this page. Your continued use of this Website will constitute your agreement to the changed Terms of using this website. Star Hotels Group uses high ethical standards and respects your privacy.


We will not give your personal information to third parties under any circumstances. We take full responsibility for ensuring that proper security measures are in place to protect your information and store the information in secure databases at secure addresses to prevent unauthorized access. We must pass the information on to the relevant suppliers of your travel arrangements.



The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by law.

Express Star Hotel Disclaimer


The Star Hotels Group website has been compiled with the greatest possible care. Our services are based on the information provided by the hotels; for this reason, the hotels remain responsible for the correctness of this information.


Hotels can alter the information about their hotel, such as prices and availability, at any moment. We can therefore not guarantee that all the information is accurate and faultless, nor can we be held responsible for errors or inaccuracies in the supplied information.


You should always check the provided information before acting on the basis of the supplied information. Unless stated otherwise, the copyright of the material on this website is copyright of Star Hotels Group.

Express Star Hotel Cancellation 


Please follow the instructions in the confirmation email in case you need to cancel your stay. If you cancel according to the cancellation policy of the hotel, it will be free of charge. We recommend you read the cancellation policy of the hotel carefully.


If you cancel later than requested by the hotel or do not show up, the hotel might charge you a fee which in most cases is the equivalent for a one night stay. Note, Star Hotels Group will not charge you any cancellation fee whatsoever.

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